Allen Edmonds' shoes are of exceptional quality for a very reasonable price. I could go on and on about the shoes themselves of course, but this review is focused on this location.
I bought a pair of Allen Edmonds shoes online during one of their sales a couple years back. They didn't quite fit right but at the time I figured that since it was a sale there wasn't much I could do, and I had bought two other pairs at the time anyway, so I just didn't wear that particular pair and they sat in my closet for some time.
My first pair of Allen Edmonds and I am glad I purchased them in the shop. They guy I worked with was knowledgeable and got them polished for me in time for my job interview. All around great experience.
Hopefully the story speaks for itself, but just to summarize- absolutely amazing products of the highest quality, exceptional customer service that rivals any other retail outlet, and the utmost professional and helpful staff with extensive knowledge of their products, either over phone, e-mail, and especially in person!
Highly recommend stopping in for a proper fitting. Nate, was great to work with. These are superior dress shoes and well worth the price!
The particular pair that I wanted to exchange was unfortunately no longer being manufactured so I couldn't get a replacement, but I was still surprised to have them offer me store credit on an item I purchased 2 years prior (on sale no less!) and was no longer in their catalog!
Great shoes and great help from the staff. My only word of caution is that once you get some nice shoes like these, cheap ones with lower quality leather just won't catch your eye anymore. I did have a pair that I got in the wrong width, I wore them for a month or two and thought I would see if I could somehow get a width larger. I called their call center and they offered to replace them for me even after being worn! They paid for the return shipping and all which they didn't have to do! I highly recommend Allen Edmonds.
I highly recommend and will absolutely bring my future business here.
I've done a few purchases here, shoes, boots, a belt, leather care products (they apparently don't carry waxes on hand FYI), etc., always an enjoyable time. The customer service is exceptional and I highly recommend coming here instead of buying online because sizing is such a pain to get perfect. Overall, I found the staff to be knowledgeable, friendly, and engaging, and able to answer most any question I might have. The products are obviously of an extremely high quality though be sure to look over the products carefully for any flaws/ asymmetries/etc. in the manufacture, though should you not be satisfied I've found that AE will go to an extreme length for customer satisfaction.
I'm a customer for life.
Fast forward to a couple weeks ago. I figured I'd give them a call regarding their upcoming sales. I mentioned how the pair referenced above never quite fit me, and the representative told me to bring them in for store credit or an exchange. Excellent news! The next week I did just that.
Allen Edmonds is a US Shoe Store based in Leawood, Kansas. Allen Edmonds is located at 5252 W 119th St, Leawood, KS 66209, USA.
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